Louise T Exa

Billed for items not ordered, returned or not received.

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I keep getting billed for books I didnt order, sent back or just didnt receive. Now I get an email from them saying I owe over $100. How do I get my name off your lists? Im not paying for something that was not wanted, ordered or sent back. Why should anyone have to contact a supplier to continuously return items that werent ordered and then still get billed for them!!!
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Pros:
  • Good produo
Cons:
  • Billed for items returned
  • Constantly ship items not ordered and bill for items not received

Preferred solution: My name off the shipping list. And get my account cleared of charges for items I didn’t order, receive or sent back.

User's recommendation: Never order from this company- it is impossible to get off their shipping list!

Netra Wbi

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Verified Reviewer
| map-marker Wyoming, Michigan

First call to customer service representative put me on hold and did not return.

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She was going to see about crediting my account. Left me on hold for 8 minutes and never came back. Could hear her in background and sounded like she was taking other calls. Called back again and got a representative named Jae who was helpful, courteous and hopefully took care of my concern.
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User's recommendation: Hope they get Jae.

Geraldine K Jja

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Verified Reviewer

Never received cookbook I paid for 2 months ago

I will report this to Attorney Generals office . I have had problems with your company in the past and I will report this if I do not receive a call back within 48 hours. 412-427-****. Geraldine Kearns. I have been getting your magazine from the first time you published it . I paid for cookbook March 20,2023 . You cashed my discover credit card , No book !!!
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Cons:
  • Problems

Preferred solution: Deliver product or service ordered

User's recommendation: Be ware of purchasing books or msgszined

Maryon Dct

Inquire re pkg received today

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Did not order this book and did not need at this time. I don't care for auto shipments at all. Rep took care of this issue.
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Betty F Bkj

Nondelivery

59.20 taken out of my account on May first and I have NOT received box as of this date May 23rd. Please check into this and reply!
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Loss:
$5920

Preferred solution: Deliver product or service ordered

Aiman Opn
map-marker Brownfield, Texas

Two unsubscribe to The taste of home magazine

I would like to cancel my subscription thank you because I cannot afford to pay for subscription magazines anymore I'm on disability so if you do not mind going on ahead and canceling my subscription to magazine appreciate it thank you
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Anonymous
map-marker Nashville, Tennessee

Stop cookbooks

I have received cook book that I have not ordered and it was charged on my credit card. I want this stopped. I will pay for the last one I received BUT DO NOT WANT ANYMORE.
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Anonymous
map-marker Charlotte, North Carolina

No issue for me nor 2 people I ordered for

I always gift to two others when I subscribe to taste of home. As of this date nine of us had received our dec/Jan issue. I have called a few times and I am being told each time that we should have it within a week. I cannot make them understand what I am saying and I cannot understand them. This issue has been on the newsstand for awhile. It is the blue cover which featured cookies. I will not plan to subscribe to this magazine again nor gift it. I have had to call several times even about the two year subscription dates when they had it listed as one year when I subscribed two years for all three. I cannot understand the confusion nor the people that I have dealt with. I would appreciate it if this issue would be sent to all three. Thanks.
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Tina G Lum

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Verified Reviewer
| map-marker Salisbury, Maryland

Im not getting my magazines I left several messages over the weeks no one responding now I missed the Christmas issue and Thanksgivings issue pathetic response !

About not receiving my magazines I ordered I missed the HOLIDAY RECIPES ! I LEFT SEVERAL MESSAGES NO ONE RESPONSE! UNTIL I CALLED TODAY SO... IM NOT VERY HAPPY .dont order
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User's recommendation: Don't order !

Shirley S Hti

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Verified Reviewer
| map-marker Windsor, California

Received cookbook unsolicited

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I Received taste of home grands favorites 2023 book unsolicited when the company said I had ordered the book. This is deceitful
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User's recommendation: When you get a book you did not order don’t feel like you need to keep it and if it keeps happening then ask to be taken off the book list

Anonymous
map-marker Muncie, Indiana

Sent a book that I didn't order

I didnt order the book from taste of home. I ordered my subscription for one year for the taste of home magazine. Which I have ordered for years and I received the magazine and the book so I called taste of home and I will not be charged for the book and they said I could keep it. Thank you so much for taking care of the problem
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User's recommendation: I would recommend buying taste of home and their customer service is great

Anonymous
map-marker Williamsburg, Virginia

I need to talk to rep about two gift subscriptions

Second call regarding two gift subscriptions. So though the rep said they were mailed but probably lost in the mail somewhere. And these two people will not receive the October , November issue. Very disappointed in this customer service . These were gifts. Pretty sure I will not renew next time . Even getting through is not easy
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Anonymous
map-marker Reno, Nevada

Shop Taste Of Home Subscription Review

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I had a one full year subscription for $10.00 - a 76% savings! Plus a free book.I ordered adult coloring books,the whole ordered got messed up never received what I ordered.What is wrong with this business???
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Reason of review:
Not as described/ advertised
lscapps
map-marker College Station, Texas

Birding & Gardening Secrets: Received Duplicate Copy

Account number 0000786****. I received two copies of Birds & Gardening Secrets. I need a postage-paid return label. I was unable to print one. My invoice number is 1004. Shipment was 2/13/12. I received the book on March 5, 2012. The amount of your bill is $30.98 payable by April 2, 2012. If it is this difficult to return a book to you, I will not purchase books in the future. My name is Leta Capps. My address is 3308 Cavitt Ave., Bryan, Texas 77801. This complaint is with Birds & Bloom Books, Leigh Valley, PA 18002-****
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